IT Analyst/Scrum Master

Ventois is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So if you have the financial acumen and the passion to work with some of the biggest companies in the world, join in!

Project Location(s): Work location is Shrewsbury, MA with required travel to client locations throughout the USA.
Education: A minimum of a bachelor’s degree in computer science, computer information systems, information technology, or a closely related field, or a combination of education and experience equating to the U.S. equivalent of a Bachelor’s degree in one of the aforementioned subjects.

Responsibilities:

  • Works with business partners within one or more business organizations to align technology solutions with business strategies.
  • Supports one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business or functional areas of support.
  • Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.
  • Conducts data gathering and analysis to understand business strategy requirements.
  • Leads and provides direction for short- and long-term planning sessions to ensure understanding of business goals and direction.
  • Provides input from a business and IT perspective.
  • Leads the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommends options, risks, and cost vs. benefits.
  • Leads development and communicates business requirements and functional specifications for the design and implementation of business solutions.
  • Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.
  • Knowledge of tools, techniques and processes for data gathering and reporting on data in a department or division of a company.
  • Provides recommendations for business process redesign and documentation as needed for new technology.
  • May conduct feasibility studies and draft proposals for evaluation by appropriate users and managers.
  • May develop and assist in the presentation of business cases.
  • Reviews and approves test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.
  • Investigates problems and develops recommendations for resolution.
  • Provides technical expertise to resolve issues.
  • Gathers data to support recommendations to address problems with appropriate contingency plans when required.
  • Escalates issues when required.
  • Monitors and analyzes performance metrics to ensure customer satisfaction.
  • Keeps customers informed of problems, issues, and status.
  • Manages customers’ expectations.
  • Ensures IT solutions meet customers’ needs.

Skills/Experience

Great interpersonal communication skills;
A keen eye for spotting data trends;
Great analytical skills;
A keen grasp of information technology;
Professional demeanor;
Personal accountability and strong work ethic;
Professional, able to interact with vendors/clients;
Positive, “can-do” attitude.

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